Chemistries                 1300 887 735

Hach Australia Key Contacts

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Online Ordering

Order the products you love at Hach on our website. The Hach webshop offers functions that will save you time, so that you can focus on your essential tasks. Included are: a simple order process, frequent purchase lists, requests for quotes and much more. No minimum order value is needed. Buy online now and register by using the link below.

www.au.hach.com/shop

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Orders / Deliveries

Need to know when you will receive your goods or if they are available? For estimated time of arrival (ETA) and stock availability make your enquiries below.

Email: orders@hachpacific.com | Phone: 1300 887 735 ext 1

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Knowledge Base

This is the "Hach Google" for information. Search by Product, Category, Documents, etc. If you can't find what you are looking for, Live Chat is also available.

https://hachcompany.custhelp.com/app/home

Hotline

Tech Support

Do you need technical support on your Hach products? If you can't find the answer at the Knowledge Base above, contact Tech Support to help solve your problem.

Email: techsupport@hachpacific.com | Phone: 1300 887 735 ext 3

Service

Service

Hach Service Associates are factory trained and apply their certified expertise to over 240 different Hach instruments--ensuring your equipment stays as good as new. Contact a service representative below for all your service-related enquiries.

Email: service@hachpacific.com | Phone: 1300 887 735 ext 4

Accounts

Accounts

Need information about your invoice? Contact our accounts department below.

Email: accounts@hachpacific.com | Phone: 1300 887 735 ext 5

YouTube

Hach YouTube Channel

Hundreds of videos are available for every market we serve. Topics include: product usage, setup, training and webinars. Check it out today.

https://www.youtube.com/user/hachcompany

Contact your Sales Representative

For any application-specific enquiries, when you are not sure what Hach products you need, please contact your local sales representative to help you with the right solution to fit your needs. You can find your local representative here:

https://au.hach.com/cms-view-en.jsa?page=/cms/static/support/sp-Sales-Service-Rep-2013-en.jsp

www.au.hach.com