Chemistries                 1300 887 735

Shipping and Transportation Policy for Standard Deliveries

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In response to the increasing freight costs, we are adapting our freight charges for standard deliveries 1 in line with our freight costs moving from order value to delivery location.
 
The new freight charges for Hach Pacific Australia will be effective on 18th April 2022:

 

Australia

Zone

Region

Freight Charge
(Excl. GST)

non-hazardous items 2

METRO

ACT

$55

NSW

$55

SA

$55

VIC

$55

REGIONAL

WA3

$90

Regional NSW/QLD

$90

NT

$90

TAS

$90

QLD METRO

QLD

$70

 

1For bulk items, contact us for quote.

2An additional fee of $10 will be added for hazardous items shipment.

3For Western Australia, only Regional rates apply.


For orders with a billing and shipping destination within your region (AU), Hach Pacific's shipping department will select the method of shipment appropriate to the merchandise ordered and will accommodate rush shipments by air at an additional charge (when regulations permit). Hazardous materials are shipped according to applicable transportation regulations. FOB shipping point for AU is Victoria, Australia. Hach Pacific reserves the right to approve carriers, modes of transportation and routing of products. Delivery is complete when Hach Pacific places the shipment with the first carrier. Shipments in transit are the responsibility of the buyer. Should your purchase not reach its destination, call 1300 887 735 for assistance in tracking your shipment. If freight appears to be damaged upon receipt, do not accept it from the carrier. If acceptance has been completed and hidden damage is discovered, contact the carrier for assistance in filing a claim.